Refund Online Orders Policy:
Let’s Get Poppin, Inc. (LGP), gourmet popcorn is well known for its quality ingredients, lasting freshness, and great taste. We package each order immediately for shipment within 24 hours and if the order is placed before 2 pm CST your order will ship out that day*. If for any reason you are not satisfied with the quality of your order placed on www.letsgetpoppin.com contact our customer care team within 7 days of delivery for assistance. We do not offer a refund or replacement if more than 7 days after the date of delivery. We cannot accept returns of Let’s Get Poppin, Inc. popcorn due to its perishable nature.
LGP do not offer refunds or replacements for the following reasons:
- Carrier delivered your order earlier or later than estimated.
- Incorrect items and/or quantity and/or address provided at time of order.
- Recipient refused delivery or was not present at time of delivery.
- Item(s) are still in transit.
- Damage to packaging that does not impact the quality or shelf life.
- Gift Certificate sales are final.
Shipping Information
Let’s Get Poppin, Inc. (LGP) would like our customers to have the best experience when ordering our addictively delicious gourmet popcorn. Our popcorn is made daily with natural ingredients, no preservatives, or additives, best consumed when kept cool or refrigerated. Orders submitted by 2pm central time will be packaged and shipped the same day. Orders placed on the weekends or holidays will be packaged and shipped the next business day. For shipments to warm climates, consider UPS 2-day air, if available in your area. LGP is not responsible for inclement weather conditions or delays in shipment by the carrier.
If you have further questions or need assistance, please call our Customer Care Team at (866) 476-7746.
Estimated Delivery Time(s) from the date your order is shipped.
UPS Ground
- Illinois: Typically Arrives within 1-2 business days
- Outside the state of Illinois: Typically Arrives within 3-5 business days
- Alaska: UPS Ground unavailable
- Hawaii: UPS Ground unavailable
- Puerto Rico: UPS Ground unavailable
- Canada*: Typically Arrives within 5-7 days business days
UPS 2nd Day Air®
- U.S.: Typically Arrives within 2 business days
- Alaska: Typically Arrives 2 business days
- Hawaii: Typically Arrives 2 business days
- Puerto Rico: Typically Arrives 2 business days
- Canada*: UPS 2nd Day unavailable
UPS Next Day Air®
- Illinois: 1 business day, delivery guaranteed by 2 pm
- Outside the state of Illinois): 1 business day, delivery guaranteed by 2 pm
- Alaska: 1 business day
- Hawaii: 1 business day
- Puerto Rico: 1 business day
- Canada*: UPS Next Day unavailable
Estimated Delivery is no guarantee.
*Excludes weekend orders, these orders will ship out the very first business day after your order is submitted.
